Banking on New Pklak — Deposits, Withdrawals and Verification

When you want to cash out, head to the withdrawal section in your account dashboard. We process payouts back to the same wallet you used to deposit — bKash, Nagad, or Rocket. Enter the amount you want to withdraw and confirm the request. Before a payout goes through, your account needs to pass our standard verification check, which we cover in the

section below. Once cleared, the funds move to your mobile wallet through the same transfer rails you use daily. We do not publish specific payout windows because processing can vary, but the path is straightforward and fully tracked from your account.

Open the cashier from your account dashboard and you'll see bKash, Nagad, and Rocket listed straight away. Pick your wallet, enter the amount, and follow the on-screen prompt to complete the transfer from your mobile app — the same PIN confirmation you use for any everyday payment. Once the wallet confirms the transaction, the balance appears on your New Pklak account. No

extra steps, no waiting on a form. Players in Dhaka and across Bangladesh use this path to fund their accounts and move into the lobby quickly. Availability depends on your local law and eligible region.

Verification is how we keep your account and your funds secure. We ask for a few standard documents — a valid national ID or passport and confirmation that the wallet you're using belongs to you. Upload them through the verification section in your account settings. The check is a one-time process; once it's done, withdrawals move without the same hold. We review

submissions as quickly as we can and will reach out through your registered contact if we need anything else. Think of it as the step that unlocks the full cashier — and the one that makes sure nobody else can touch your balance. Access depends on local law and eligible regions.