What We Keep And Why
We keep the data set small. Opening an account means giving us your name, mobile number, date of birth and the wallet you plan to fund with — bKash, Nagad or Rocket. Payment records hold the transaction reference and the amount sent, never your wallet PIN.
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We don't ask for that PIN, and nobody from our support side will request it in chat. Device data such as browser type and login timestamps is logged so we can flag a sign-in that doesn't look like you. Access to the lobby, and how parts
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of this policy apply, depends on your local law and the regions we're eligible to serve. Where rules require a document check before a cashout, we ask at that moment rather than sitting on paperwork you never needed to send. Sharing is limited to the parties
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who make the service work: the processors moving your Nagad transfer, the studios streaming tables like Baccarat Lantern, and our own account team. We don't sell your details to advertisers. Retention follows the same logic — account and transaction records stay while your account is active,
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then for the period financial rules require after closure, and then they go. Want a copy of what we hold, or a correction? Write from the email on your account and we'll work through it with you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.